Contact Us
Last updated: 2026-05-25
We'd love to hear from you. Whether you have a question, feedback on a review, a correction to suggest, or a media or partnership enquiry — drop us a line and we'll get back to you as soon as we can.
The fastest way to reach us is by email at support@rickypokies-casino.com. We aim to respond to all enquiries within 48 hours during Australian business days.
What to Include
To help us help you efficiently, please include:
- A clear subject line (for example: "Bonus terms question", "Correction on payments page", "Affiliate partnership enquiry").
- The specific page or topic your message relates to.
- Your country/state if relevant (for region-specific questions).
- A clear description of your question or feedback.
What We Can Help With
- Editorial questions and feedback on our reviews and guides.
- Corrections to outdated information — we update content based on reader reports.
- Media and partnership enquiries from publishers, affiliate networks, and software providers.
- Privacy-related requests under the Australian Privacy Act 1988 (data access, correction, deletion).
What We Can't Help With
Please note: we are an independent review and information website, not the casino operator. We cannot help with:
- Casino account access, login issues, or password resets.
- Deposit or withdrawal queries, KYC verification, or transaction history.
- Bonus disputes or wagering requirement issues with the operator.
- Complaints about specific game outcomes or platform behaviour.
For any of the above, please contact the casino operator's own customer support directly through their on-site live chat or email — they have access to your account and can resolve those issues quickly.
Responsible Gambling Concerns
If you are struggling with gambling, please don't wait — contact Gambling Help Online on 1800 858 858 or visit gamblinghelponline.org.au for free, confidential support 24/7. See our Responsible Gambling page for the full list of Australian support services.
Privacy
By emailing us, you agree that we may store and use the information you provide solely to respond to your enquiry, in line with our Privacy Policy. We do not share your contact details with third parties for marketing.